A RETURN AUTHORIZATION NUMBER IS REQUIRED FOR ALL RETURNS. All return boxes must be clearly marked with this RMA number. If the RMA number is not shown on the outside of the box, the package will be refused by our receiving department.

Please email guttersdirect@aol.com or call 800-661-2836 ext. 250 for return authorization. All returns are subject to a 20% restocking fee. Read more.

The original purchaser has a period of 30 days from the date of receipt of item(s) to return any purchase for a refund, less shipping and 20% restocking fee, provided the merchandise is in new condition.

Purchaser is responsible for all shipping fee when returning product back to GuttersDirect LLC. Please include receipt and RMA # with merchandise. A credit card refund or check will be issued within 14 days after the return is received.
It is the responsibility of the purchaser to provide adequate packaging and appropriate shipping insurance to ensure merchandise arrives in resaleable condition to GuttersDirect Warehouse. No refunds will be issued on items that return to us damaged. It will be the customer's responsibility to initiate any claims with UPS or other carriers as to items damaged in shipment.